Customer Reviews

Customer Reviews Chimney Sweep, Repair and Rebuild

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28 thoughts on “Customer Reviews

  1. Bob did a wonderful job!! Took the time to explain many details we didnt much understand and kept the area very clean! Would definitely recommend and will be using his services for years to come!!

  2. After getting rid of a raccoon in our chimney we were desperate to get caps on both chimneys to prevent more from coming in. I searched for companies to do this work and am so happy that I came across Modern Day. Bob and Bob were very thorough in cleaning and inspecting both chimneys, going over what they saw during the inspection, making recommendations and putting a dual cap on for both chimneys. They were reasonably priced and we could tell that they really took pride in the work that they do. If you are in need of chimney services I would highly recommend Modern Day Chimney Services for the job!

  3. I am glad that I found Modern Day Services! Bob did a Fantastic job clearing blocks from inside my chimney and installing a flew liner and vent cap. He also replaced a leaky gas valve and leaking water lines above my water tank. Prices were reasonable and Bob has good customer service skills. Thank you for all your help Bob!
    Mike DeAngelis

    P.S. On a scale from 1 – 10. 10 being the most satisfied, I give Bob a 12

  4. Would definitely recommend Bob for your chimney needs. Quick, super responsive and courteous. Took shoes off without me asking! Was upfront and honest, wouldn’t perform/charge for unnecessary work. Very satisfied with finished product.

  5. Bob and his co-worker re-built our chimney and did a fantastic job! They were professional, clean and didn’t rush the job.I would recommend them to anyone and have multiple times.

  6. I will recommend Bob to my family and friends, as well as anyone searching for a chimney sweep. He’s a helpful guy with a lot of knowledge. He works quick, clean and there’s no mess after a chimney cleaning. Solid dude and the only person I’ll ever trust for anything regarding my fireplace.

  7. Bob installed a chimney liner and corrected a problem with the hot water tank vent pipe at my daughter’s house. In addition they also fixed chimney bricks and corrected a safety issue with her front steps. Work was of top quality, reasonably priced and clean-up was nicely done. Very pleased all the way around.

  8. Modern Day Chimney is so much more than just a chimney repair company. My wife and I discovered Bob two years ago when we moved into our house. We wanted to get our chimney cleaned, so like most Americans these days, I googled chimney cleaning services in Cleveland. Luckily for me, Bob was one of the top companies listed. Side note, way to go Bob on being one of the top companies Google displayed! Anyway, since that first phone call, my wife and I have been thrilled with Bob’s work. Bob and his co-worker (also Bob) have cleaned our chimney twice, repaired the fire box in the fireplace, repaired the mortar around the entire house, repaired a support structure holding up our porch, and most recently, added a drain to our porch roof. Bob does professional work, for great, competitive rates. He is definitely our “Go To” guy when it comes to home repairs. I would recommend Modern Day Chimney to anyone.

    Thanks Bob!

  9. I was having issues with my furnace, and after emptying my wallet for an unsuccessful “repair” by a well known heating & cooling company, I contacted Bob and explained my heating (or lack of) situation. He came out the next day and inspected the chimney/flue and discovered that it wasn’t the furnace, but a blocked chimney. He carefully removed all debris and build-up, which wasn’t an easy task considering he was working with, as he described it, “an 82 year old chimney that was built the right way” and reconnected all duct work, cleaned the work area, tested the furnace, and now my century home in Ohio City, Cleveland ohio, is warm and comfortable again. All at the price quoted! I highly recommend Bob and Modern Day Chimney Service, and will be using MDCS for my liner replacement in the spring!

  10. Bob is a stand up guy. He not only came a pretty good distance to provide service on the east side, he was also very reasonable in his quote for the work when other companies wanted an arm and/or leg. He went the extra mile even when the job didn’t go quite as planned.

    Bob is knowledgeable, professional, and skilled at what he does. He was able to drop a chimney liner in a “nightmare of a chimney flu”.

    I’d be happy to recommend his services to anyone. Thanks again Bob.

  11. Bob was absolutely fantastic. He had to give me bad news about the chimney being unsafe to use at this time but took the to time to show and explain all available options, He made sure that myself and my wife understood everything and showed us what was wrong. Bob even took the time to show us things that the house inspector missed!! Very straight forward and to the point as well as very nice gentleman. We will be hiring him to fix the problems and will be recommending him to anyone and everyone. Thank you Bob!

  12. Bob is a honest, safe, all knowing chimney pro. He dropped a liner and fixed other safety concerns he found. Couldn’t be happier.

  13. Had chimney liner installed and could not be happier. Bob really knows what he’s doing and the job came out perfect. I would highly recommend him to anyone that need work done.

  14. Bob is a true professional. He is conscientious, capable, and honest. We had some fireplace issues that needed to be repaired for our home inspection and we called Bob. He promptly returned our call, gave us a fair estimate, and completed the work the next day. He is friendly, efficient, and truly knows his craft. I would strongly recommend Bob to anyone in the NE Ohio community.

  15. Bob Jones called within 15 minutes of my message and came to do an estimate the same day. The job was done the next day and it was meticulous. we recommend him to other customers. He is very professional and did a great job

  16. The work needed on our Cleveland Heights century house was extensive. Bob and his crew are simply the best chimney contractors, period. Bob’s knowledge of his craft, understanding of what the repairs and installations required and his attitude of making sure everything was done ” right ” made us feel at ease from the first time he climbed up on our very high roof to ” commune with the chimney.” Through the repairs and rebuild of the chimney, to the clean-out of the shaft ( which was more complex than anyone could have envisioned, but was accomplished to perfection ), to the purchase and installation of our wonderful fireplace insert, Bob’s eye for the proper design ( including tinting the brick and mortar to make it match to the old ) was apparent. His work ethic is unparalleled. It has been our joy to recommend him to our friends and colleagues and will do so in the future. Don’t even think about calling anyone else but Bob at Modern Day Chimney !! Thanks, Bob…all our best to you, Bailey and your crew.

  17. After calling four chimney cleaning companies, one had returned our call, yet did not show for the appointment. We then called modern day chimney, and scheduled within one week. Bob called the day before to confirm our appointment. He was on time, professional, and cleaned up all equipment. He did a great job with the cleaning on our chimneys. (We purchased the house 1 year ago in Shaker Heights. Unfortunately, upon the video inspection, the mortar around the smoke shelf area was terrible in both fire places. Bob suggested we go the route of ventless gas logs. we are quite thankful that Bob gave us a good and honest inspection, now we will be safe. He charged a very reasonable price. Please consider using Modern Day Chimney for your needs!

  18. I searched the internet to fix our chimney problem. Bob was the first to respond back to me. Bob came out explain and educated us through the whole process. Bob also discovered other issues and fixed those problems as well. I am very thankful that he responded and I would recommend him to any one who needs this service. Thank you so much Bob!

  19. Bob Jones was recommended to us by a large HVAC company to tuckpoint our 103 year old chimney. Other contractors came out and said it was an impossible job because the mortar was so deteriorated. The other guys said we’d need to tear down and rebuild the chimney from the attic floor on up. When Bob came out, he said, “I can do this.” He then proceeded to tuckpoint the chimney so that it was as solid as if it were brand-new bricks and mortar. We were so happy with his work. His price was so reasonable, especially considering that Bob worked a chimney miracle.

  20. Bob was great to deal with. He called when he said he would, showed up when he said he would. He really knows about fireplaces and chimneys. He explained everything to me and I felt confident that he could fix any problem I had with my fireplace. I will definitely use him again and also recommend him to friends and family.

  21. Bob was the best ever. I highly recommend him. He seemed to know everything about chimneys, and was the nicest guy. Use this company, they are really good.

  22. Called modern day chimney on a Saturday looking for a part I couldn’t find. Bob found the part and by Monday it was installed. Great service! Good Job!

  23. Bob Jones was recommended to us by a roofing company we have used.He came to the house before work started,and explained what had to be done.He completed the job in two days,despite the rain! He did a wonderful job and cleaned everything up,leaving no mess. We would recommend him to anyone who wants a professional job done.

  24. After having other companies out to look at our chimney, Bob came to the house and assessed the situation. He was able to identify the reason for the mortar crumbling as being no liner for the water heater section due to the moister and provided the solution that would solve the problem. None of the other companies had mentioned this and the quotes were much higher. We decided to go with Bob and Modern Day Chimney and now that the work is completed we are very satisfied. Not only did Bob clean up each day before leaving, but he very thoroughly went through everything to make sure it was done well. He was courteous and always making sure during the work that we were satisfied. We even have a guarantee for 15 years for the work completed and Bob will even come out at no charge each year to inspect everything. You cannot beat his price, service, and guarantee. We will certainly be recommending Bob and Modern Day Chimney to any of our friends and family that need chimney repairs.

  25. I found Bob’s number on Google and hired him not knowing much about him but decided to take a chance with his estimate rather than another one I had received. He was not on the job very long till I could tell he knew what he was doing and was doing it very well.
    He tore down my crumbling chimney and hauled off all the rubble, rebuilt it, and cleaned up totally when he was done. The chimney looks great and I am well satisfied with Bob and the quality of his work.
    Jim Yannella

  26. Modern Day Chimney has great customer service, they are very friendly and very affordable, and that alone beats local competitors.

  27. Modern Day Chimney was recommended to me for a major chimney repair and I was a bit skeptical at first; as major home repairs can be expensive, and if you hire the wrong company they can also be done poorly. Bob came out to the house and gave me a very detailed explanation on what needed to be done to fix my chimney. Bob completed the job in 2 (very Hot) days and when he was finished my new chimney looks the best on the street. Bob’s work ethic is unmatched. He works at a steady fast pace, he’s punctual, friendly, and will answer all 1000 of your questions. Bob also did a thorough clean up after the job. I have/will recommend Modern day Chimney to anyone who needs a chimney repair. You can hire Bob with confidence that your repair will be done fast, efficient, well, and he will do a great job cleaning up after himself, not to mention that his pricing is very customer friendly. In my opinion you hire Bob the first time, or you can hire him after some other company has gouged you and done poor work. Why not just hire him first?

  28. After suffering through three different jobs to correct my leaking chimney, I finally found Bob Jones with Modern Day Chimney Service. A friend’s referral set me on the road to a solution for my problem. Bob explained why the chimney was leaking and told me how simple the repair was. All the other Companies had overlooked the fact that my chimney had no liner. Instead of installing a liner, I had spent money on tuckpointing, replacing roof shingles and repairing the flashing. None of which solved the problem.
    Bob came out and explained that a liner would prevent condensation inside the chimney and vent the vapors outside. I now have a repaired chimney with a liner and cap. All of the work has a guarantee which includes a yearly inspection by Bob at no charge.
    I was happy with the price he quoted me. He was prompt and courteous and finished the job in a timely matter, even though he had to work in the 96 degree weather.
    I have already recommended him to my friends.
    Thanks Bob for a great job.

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